Privacy Policy

Privacy Policy

Last updated: 4 August 2026

LEGAL IDENTIFICATION PENDING COMPLETION: Legal name, NIF/CIF and registered address will be added here when confirmed.

This Privacy Policy explains how Ibiza Taxi VIP, operating through ibizataxi.vip, collects and uses personal data when you visit the website, request information or book a service.

1. Data controller and contact

Operating name: Ibiza Taxi VIP
Website: https://ibizataxi.vip
Telephone/WhatsApp: +34 614 588 322
Email: Ibizataxi.vip@gmail.com
Public contact address: Carrer sa Gavina 22, Sant Antoni de Portmany, 07820, Spain

2. Personal data we collect

  • Contact and booking data you provide, including name, telephone number, email address, pickup and destination, dates, times, flight details, passenger count and special requests.
  • Communications sent through forms, telephone, WhatsApp or email.
  • Payment and transaction status. Full card details are processed by the relevant payment provider and are not stored by this website.
  • Technical data such as IP address, browser, device, cookies and website usage information.

3. Purposes and legal bases

We process data to answer enquiries, prepare quotations, manage and perform bookings, coordinate drivers and suppliers, process payments, provide customer support, meet legal obligations, prevent fraud and protect our services. The legal bases are steps requested before entering a contract, performance of a contract, legal obligations, legitimate interests and consent where required.

4. Recipients and international services

Data may be shared only when necessary with drivers, transport or concierge suppliers, payment processors, hosting and website providers, analytics providers and communication platforms such as WhatsApp. Some providers may process data outside the European Economic Area using legally recognised safeguards. We do not sell personal data.

5. Retention

Booking and accounting information is retained for the periods required by law. Enquiries and operational communications are kept only as long as reasonably necessary for the service, dispute handling, security and legitimate business records.

6. Cookies and analytics

The website may use essential cookies and, where enabled, analytics or advertising technologies. Non-essential cookies should be used only with the consent required by applicable law. You can change browser settings or use the website cookie controls where available.

7. Your rights

Under applicable data-protection law, you may request access, correction, deletion, restriction, portability or objection, and you may withdraw consent at any time. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD). To exercise your rights, contact us using the details above and identify the website concerned.

8. Security and minors

We use reasonable technical and organisational measures to protect personal data. Our services are not directed at children acting without a parent or legal guardian.

9. Changes

We may update this Policy when our services or legal obligations change. The current version and update date will remain published on this page.